Customer survey starting

27.01.2020

If you are our customer, you can anticipate receiving a phone call or an e-mail from us in coming weeks, asking you to participate in Idesco’s annual customer survey. Because we know we work for you, our customers, we want to know how we have performed in our job supporting you; in your daily tasks and your entire business as a system integrator or distributor of our products.

All feedback we receive in customer surveys we apply to our learning and development, as we do not ask merely for grades. We also want to hear your expectations of us as your reader supplier. This helps us look into the future with you, not merely ask your comments on our past performance. Our central goal is to always deepen our customer relationships and better support our customers’ business. In part, this is why we have also begun achieving solidly positive feedback on our way of performing customer surveys.

Looking forward to hearing from you soon!

Other news

Access with smartphone

06.04.2020

Using your smartphone to enter a building is more than just secure – it is smart too! As your phone’s privileges are securely authenticated during its transaction with the door reader you also avoid touching a surface frequently used by others – making mobile access both secure and hygienic!

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Transparent reader

06.04.2020

A transparent reader permits systems to provide truly unmatched high security. Transparent readers, also known as front-end devices, wholly eliminate the risk of reader or transaction skimming.

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diversified security keys

06.04.2020

DESFire security rests upon a clever, mutual authentication protocol that readers and transponders follow. Diversified security keys extend this security even further.

Read more
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