Customer survey starting

27.01.2020

If you are our customer, you can anticipate receiving a phone call or an e-mail from us in coming weeks, asking you to participate in Idesco’s annual customer survey. Because we know we work for you, our customers, we want to know how we have performed in our job supporting you; in your daily tasks and your entire business as a system integrator or distributor of our products.

All feedback we receive in customer surveys we apply to our learning and development, as we do not ask merely for grades. We also want to hear your expectations of us as your reader supplier. This helps us look into the future with you, not merely ask your comments on our past performance. Our central goal is to always deepen our customer relationships and better support our customers’ business. In part, this is why we have also begun achieving solidly positive feedback on our way of performing customer surveys.

Looking forward to hearing from you soon!

Other news

Mobile ID app

15.04.2021

We have been developing a centralized mobile credential service to let your access control system push credentials down into your users’ phones.

Read more

13.04.2021

A new installation plate designed for a precise fit under 8 CD 2.0 Slim and 8 CD 2.0 Slim Pin readers is just completing development

Read more
Wireless RFID reader

08.04.2021

9 CM 2.0 Wireless transacts data using mobile networks, even in the remotest locations that lack data cabling.

Read more
Customer support

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