Customer survey starting

27.01.2020

If you are our customer, you can anticipate receiving a phone call or an e-mail from us in coming weeks, asking you to participate in Idesco’s annual customer survey. Because we know we work for you, our customers, we want to know how we have performed in our job supporting you; in your daily tasks and your entire business as a system integrator or distributor of our products.

All feedback we receive in customer surveys we apply to our learning and development, as we do not ask merely for grades. We also want to hear your expectations of us as your reader supplier. This helps us look into the future with you, not merely ask your comments on our past performance. Our central goal is to always deepen our customer relationships and better support our customers’ business. In part, this is why we have also begun achieving solidly positive feedback on our way of performing customer surveys.

Looking forward to hearing from you soon!

Other news

19.01.2021

What kind of identification options now exist for identification and access control?

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RFID reader with an angled backplate

18.01.2021

Accessories ease or simplify installation, enhance a reader’s usability, or ensure its reliability in challenging conditions. We provide different types, sizes and shapes of installation plates to support our readers for a variety of settings and conditions.

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guide_how to choose an RFID reader_web

18.01.2021

Knowing your reader’s planned use and your system’s technical requirements is only part of your puzzle. Your system’s security also demands your consideration – since it can powerfully impact your reader choice.

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Customer support

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