Privacy policy – Cookies and using Idesco website

1. Introduction

Idesco Oy (or, later “we“) use cookies on our website and thereby collect certain personal data about persons who visit our website. In this privacy policy, we outline, among other things, the types of information our cookies record while you visit our website, the types of cookies we use, what they do and what choices you are free to exercise regarding our site cookies. Finally, this privacy policy will describe your rights in relation to us and how you can exercise those rights to prevent our tracking your visit to our site.


2. Who is the controller?

Idesco is the controller that processes personal data collected from visitors to our website.

Contact details:

Idesco Oy
Teknologiantie 9
90590 OULU, Finland
+358 20 743 4175

In connection with questions about how we process our personal data, please contact Anu-Leena Arola at


3. What personal data we may ask on our website and how long is it stored

If you contact us via our website, we ask you to give your name, company, phone number, e-mail address and country to be able to recognize you and answer your question. We store the information for as long as it is necessary to serve you. All the personal information we collect that way is stored on our server and accessible only to persons whose work assignments require handling this data.

We can save your personal data for a longer period if it is necessary to meet a legal obligation that needs to be processed by applicable law, or in order for Idesco to be able to establish, exercise or defend legal claims.


4. What is a cookie?

A cookie is a small text-based file that is placed on your computer, mobile phone or similar device, that stores information about your navigation on Idesco’s website. Cookies may be either temporary or permanent. A temporary cookie, also known as a session cookie, only resides on your device until you close your browser. A permanent cookie has an expiration date, after which it is deleted when you return to the site that created it.

Cookies are also either “first-party cookies” or “third-party cookies”. First-party cookies are cookies that Idesco’s website places on your browser. Third-party cookies are cookies that are placed on the website by another party than Idesco.


5. What cookies are used on this website and for what purpose?

Cookies used on our website come from either our site’s platform, WordPress, or other service vendors; Active Campaign (newsletters), Tawk (online chat), Cloudflare (site loading performance), Google (site traffic monitoring, analyzing and online advertising) and the social media channels (LinkedIn, Facebook). We use cookies on our website for the following purposes:

  • allow you to browse our website and use its features. This group of cookies are compulsory, requiring your acceptance, e.g. cookies improving browser performance by shortening page load times, cookies following site traffic or cookies enabling chat on our site.
  • record what content you browse on our website. These cookies help us improve our site’s content and newsletters.
  • cookies related to personalized marketing. These cookies enable re-marketing on other websites, and / or they are social media cookies (Facebook and LinkedIn). They help us define what kind of advertising you see from us in social media or other websites.

Please note our website lets you decide your consent for each individual cookie group or any or all of them together. Please note that required cookies are needed for using our website.


6. What allows Idesco to justify collecting and processing your data?

Using cookies is based on your consent you give when you visit our website. How to give your consent to cookies is explained in the previous chapter.

You may have given us your contact details when contacted customer support, downloaded special material from our site, or asked for more information about our products and services. In these cases, we need your contact information to be able to serve you.

If you contact us via chat, in some cases we may ask your contact details to be able to contact you to serve you in your matter.


7. Can I say no to cookies?

You can decide not to accept cookies as described in chapter 5.  Please note that you must accept compulsory cookies, enabling the use of our website to be able to browse it.

You can change your consent later. We provide a link for managing your cookie preferences in the footer of our website.

You can also adjust your browser’s settings for all cookies. Please note that in this case, our website and our services may not necessarily work as intended.


8. Which recipients can we share your data with?

Data collected through third-party cookies will also be disclosed to the third party that provides that cookie. Idesco has no control over this aspect of their cookies and cannot actively help you protect your privacy with them. We recommend you to review and edit your account privacy settings directly with them (third party cookie providers are listed in chapter 9).

Some vendors we hire with whom we permit sharing of your data. However, as explicitly contracted service providers, they are only authorized access to your data while perform the service they have been paid for. We take all reasonable legal, technical and organisational measures to ensure your data is handled securely, with adequate protection during transfer to or sharing with these vendors.

In the case that all or parts of Idesco’s ’s operations are sold, your personal data can be transferred to the buyer of Idesco’s operations.

Idesco can also provide your personal data to public authorities if we are obliged to do so by law.


9. Transfer of personal data outside the EU/EEA

Personal data collected on e.g. with forms on our website, will be stored only in the EU.

Our website uses services from vendors located outside of the EU. They are committed to following GDPR. We recommend you to review privacy policies of these vendors.


10. Your rights

You have certain statutory rights that you can exercise in relation to Idesco. A summary of these rights follows below. For complete information about your rights, please see the General Data Protection Regulation, Chapters 3–5.

Right to access/extract from register. You have the right to get answers about whether we process personal data about you. If this is the case, you have the right to information about, among other things, what personal data is being processed, the purpose, which external recipients receive your personal data and how long we save your personal data for.

Right to data portability. You have the right to request a copy of the personal data, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to request that we transfer these personal data to another controller. The right to data portability applies to personal data, which is processed in an automated matter, and which is based on your consent or on an agreement you are party to.

Rectification of inaccurate data. You have the right to request us to rectify inaccurate or incomplete information about you.

Erasure of certain data. You have the right to request us to erase your personal data under certain circumstances, e.g. if the personal data are no longer necessary for the purpose that we collected the personal data for.

Right to object to Idesco’s processing of personal data. You have the right to object to Idesco’s processing of your personal data. The right to object applies, inter alia, if the processing is based on a balancing of interests, unless Idesco can demonstrate (i) imperative legitimate grounds for the processing which override your interests, rights and freedoms or (ii) if the processing occurs for the establishment, exercise or defence of legal claims.

Right to object to direct marketing. You have the right to object at any time to Idesco processing your personal data for direct marketing. If you object to such processing, we without unnecessary delay shall cease all direct marketing to you.

Right to restriction of processing your personal data. You have the right to request a restriction of the Idesco’s processing of your personal data in certain cases. For example, if you have contested the accuracy of your personal data, you can request a restriction of the processing during a period of time to enable the Company to verify the accuracy of the personal data.

If you have a complaint about Idesco’s processing of your personal data, you have the right to lodge such a complaint with the Finnish Data Protection Authority.

If you want to make a request for an extract from the register, data portability, rectification, erasure, objection or restriction, please contact us at


11. Changes to the privacy policy

Idesco reserves the right to make changes to this privacy policy. The latest version of this privacy policy is on this website.

Customer support

Cookies on our website

Your privacy is important to us, and we are committed to protecting your personal information. Before you continue browsing our website, please read privacy policy and accept cookies.